Boundaries For Business is a private podcast library for health and fitness professionals who want to go from people-pleaser to boundary-believer!

DO YOU LIKE STORIES? BECAUSE I’VE GOT PLENTY OF THEM…

Over the course of my 10 years as a FitPro Business Mentor, I’ve been privy to a number of desperate DMs from fitness professionals who’ve reached out to me in need of help with clients who have over-stepped the mark.

You probably wouldn’t believe some of the stories I’ve been told, if I’m honest.

And in fact, stories make up pretty much the entire premise of the Boundaries For Business program.

I’m sharing ALL of the BEST jaw-droppingly, astonishingly-bad, I can’t believe that actually happened, boundary-crossing anecdotes (PLUS a few from my very own clients!) to help you learn from example.

The magic happens FAST in Boundaries For Business when you go away, reflect, follow the strategies, and take action, so you can avoid any of these horror scenarios happening to you and your business in the future.

Are you ready to set some boundaries to ensure your business runs as smoothly, stress-freely and financially-securely as possible?

What is boundaries for business?

Boundaries For Business is a private podcast library based on real life experiences, for health and wellness professionals who want to learn how to set firm but fair boundaries in their business.

You can access Boundaries For Business via the podcast app on your phone or on your laptop by logging into your private course console. It really is that simple!

🎧 Pop your earbuds in, take me on a walk, and sort out that refund request from a Bootcamp client in a matter of 15 minutes.

Sit down in your favourite café, take some notes, do some reflecting, and 20 minutes later you’ll have ALL of your Personal Training clients booking their sessions in at times that suit YOU, not the other way around.

Press play, tune into some quality advice about “getting money out of people, and in 20 minutes you’ll have your next 6 week Pilates course fully booked and paid for.

If boundaries bother you and you’ve no idea what to do I’m your down-to-earth “Boundaries Queen” Coach in your pocket! 👑

Each Boundaries For Business lesson follows this 4-part framework here:

PHASE 1

SUBJECT: Firstly, I’ll present the boundary topic to you so you’re crystal clear on the boundary itself; why it’s important to have it in place in the first instance; and how it applies to you, your clients and your business

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PHASE 2

STORY: Secondly, I’ll share some real-life boundary-breaking stories from fellow health and wellness specialists so you can relate the topic to your own personal experience, and watch out for those red flags in the future

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PHASE 3

STRATEGY: Next up, it’s strategy time, delivered in a “pick and mix” style for full autonomy, so you can set whatever policies and procedures you want in place in your business, in a way that works best for you and your clients

PHASE 4

STEPS: Then finally, it’s over to you to take action, do some reflecting, follow the steps, find the gaps, and finally fill them in with long-lasting cement, so you can avoid these boundaries being crossed in the future

Then finally, it’s over to you to take action, do some reflecting, follow the steps, find the gaps, and finally fill them in with long-lasting cement, so you can avoid these boundaries being crossed in the future

This program oozes “please don’t make the same mistakes I made” vibes, and it’s really action-focussed too.

Once you’ve listened to a module, you then head over to the “Questions + Reflections Worksheet” where you dive deep and follow through with your chosen changes.

Each “Questions + Reflections Worksheet” paints this picture to ensure lasting change:

  1. What boundaries do you have in place right now?
  2. Have these boundaries been crossed by your clients in the past?
  3. How could these boundary-crossing situations be avoided?
  4. What boundaries would you like to set in place for your future?

Modules 1 and 2 of Boundaries For Business cover the basics of boundaries, and once you’re done with those – you’re then free to press play on ANY module or lesson you need more help with, in ANY order you choose.

WHAT TOPICS ARE COVERED?

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How to deal with Personal Training clients who use you as a sounding board, and learn how to develop compassionate ways of handling this without appearing insensitive or uncaring

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How to set firm but fair terms and conditions for your Yoga/Pilates classes so you have standards to operate from, you stop feeling trapped in your business, and your clients value and respect you

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How to book Personal Training clients in on YOUR terms not theirs, so you feel more in control in your business and work the hours that suit YOU, not the hours that suit other people

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How to reduce the number of last-minute cancellations from Pilates privates, so your time is seen as valuable, and clients start viewing you as an “expert” rather than “just a Pilates Instructor”

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How to attract more of your ideal PT clients so you stop taking on every client who breathes, and you become well-known for doing work that you love that’s in your natural skills set AND your zone of genius

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The 3 must-know strategies for dealing with exercise class refunds so you ALWAYS take the right course of action first time round, AND you feel 100% confident about your decision-making

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How to approach the free versus paid advice scenario strategically, so you stop the time-wasters wasting your time, and you fill up your exercise classes and PT schedule in the process

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How to save time sending exercise homework to your Personal Training clients so your clients get their desired result, and YOU don’t feel caught in a never-ending, over-delivering cycle

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The red flags to watch out for when a new PT client enquires about working with you and deep down – you kind of want to help them – but you’re also kind of feel some bad vibes…

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How to NOT open your laptop past 10pm at night after teaching back-to-back classes, so you can learn to relax at the end of a long day, spend time with loved ones, and avoid burn out

PLUS! BONUS “10 WAYS TO SAY ‘NO'” PDF DOWNLOAD

Be prepared for every boundary-setting scenario in business with this must-have resource. If you ever need to put a boundary in place with a client, this download will help you say “no” in a way that’s firm, fair and free from guilt. This invaluable pdf definitely warrants saving as Shortcut to your Desktop for use in both professional and personal settings.

HERE’S EVERYTHING THAT YOU GET…

  • Instant access to ALL of the foundational content
  • Lifetime access including all updates and enhancements
  • 11 x private podcast/audio files available NOW (with ANOTHER 8 modules released when they’re available)
  • “Questions + Reflections” worksheets for each module
  • BONUS “10 Ways To Say ‘No'” pdf

AND, HERE’S HOW IT ALL BREAKS DOWN…

11 PRIVATE PODCAST EPISODES (plus many more to come!)

QUESTIONS + REFLECTIONS WORKSHEETS

BONUS “10 WAYS TO SAY ‘NO'” DOWNLOAD

CLIENT TESTIMONIAL

I have purchased courses from Claire before so when I found it she was launching boundaries for business I jumped at the chance. It didn’t disappoint. At first I wondered how an audio only course would work but it’s brill. Claire runs you through scenarios that resonate too many times to mention and gives you really good options for what to do going forward. Not only that but Claire is really funny and you can learn whilst out for a walk which is fantastic. I devoured 6 episodes in one go. Thanks Claire for putting this course together I can’t wait for more lessons!

Gemma

Personal Trainer

CLIENT TESTIMONIAL

I’m loving the Boundaries For Business podcast. I’ve already noticed myself being much more clear on when I’m available for clients to contact me, and I think this reinforcement is so helpful.  I’ve also just listened to the the Terms and Conditions episode, and it’s exactly what I need for tightening up my operations and boundaries with clients, so thank you so much!

Hayley

Pilates Instructor

HOW IS BOUNDARIES FOR BUSINESS DIFFERENT TO OTHER PROGRAMS?

The Boundaries For Business program is different to a lot of other courses out there, simply because of its subject matter, but more importantly, it’s designed specifically for YOU, the health and fitness professional.

You’ll find a plethora of online programs teaching you how to attract your ideal customers, gain more social media followers, and learn advanced anatomy.

But, very few courses teach you how to deal with difficult Personal Training clients, what to do when someone in your Pilates class wants a refund, and how to handle that client that oversteps the mark by constantly contacting you.

WHO IS BOUNDARIES FOR BUSINESS FOR?

Boundaries For Business is for anyone working in the health and wellness space, and in particular fitness professionals, personal trainers, yoga/Pilates instructors, group exercise teachers.

The content is largely based on my 15 years as a fitness/Pilates teacher and personal trainer, so if you teach groups of people in any capacity in the wellness arena, or receive income from working with clients 1:1, then Boundaries For Business is for you!

Hi, I’m Claire!

I’ve been in the fitness industry for 15+ years and a FitPro Business Mentor for a decade of that time.

I had a very successful business managing 200+ clients a week teaching 13+ fitness and Pilates classes, as well as personally training a full-on schedule of pregnant, postnatal and pelvic floor dysfunction clients.

The vast majority of my class members and 1:1 clients over the years were really really genuinely nice people, but, you know the deal…

…there’s always one or two class participants that you find yourself giving into their demands, but later on you so so so regret it…

…or, you find yourself taking on 1:1 clients in desperation (because well, you needed the cash!), but, in hindsight, they turned out to be like THE WORST fit for you ever, right?

I’ve learnt everything I know about boundaries in business the hard and stressful way, and I’m here to help you NOT make the same mistakes that I did.

I’ve been privy to some of the WORST examples of clients overstepping boundaries in my capacity as a FitPro Business Mentor, and it’s provided me with some pretty hard-to-hear, fly-on-the-wall moments.

Every boundary in my business I dealt with “in the moment” – as and when it showed up – whereas with MY help – you can start building your very own patchwork quilt of boundaries, custom-made by you FOR you, your clients and your business.

You deserve so much better and so much more, fellow FitPro, and that’s why I’m bringing Boundaries For Business to you.

FREQUENTLY ASKED QUESTIONS

How is the course content delivered?

The Boundaries For Business course is delivered via audio-only files, so think of it like a private podcast for paying customers only.

You can take me wherever you go and tune in whilst out walking, driving to/from clients, or whenever you’re in need of advice, guidance or inspiration.

No special apps are required. You can either:

a) log into the membership portal on your laptop/device and press “play” on the modules from there, or
b) follow the instructions in your welcome email and you can watch the modules magically appear in your favourite podcast app eg Apple Podcasts, Google Podcasts, Spotify etc.

How long is each module?

Audio lessons are between 10-25 minutes long.

What other supplementary material is available to aid my learning?

There are condensed notes provided for each lesson, action points, and a “Questions and Reflections” Worksheet which enables you to see where your boundary gaps are, and then fill them.

Sometimes we don’t even know a boundary needs to be put in place until a client oversteps the mark, so completing the worksheets is really where the true work is.

Will MORE modules be added to Boundaries For Business?

Yes! Boundaries For Business will be one of those programs that’s always evolving and growing, and any NEW content will be provided to you free of charge, after purchase.

Currently, there are 11 modules available with ANOTHER 8 modules on their way on topics such as: pricing, offering trial/free sessions, when to discount, bullying in business, self-care, what to do when someone defaults on their monthly payment plan, and taking guilt-free holidays.

If these sound like just what you need, NOW really is the best time to enrol so you gain access to all the foundational content PLUS all of the upgrades at no extra cost too.

What support is provided if I have a question?

This is a self-paced course, standalone course, with no additional support provided.

Private/individual support sessions (on an application basis), and/or group coaching calls may be added to the agenda in the future if there is demand for it and any upgrades will be announced via email and inside the Boundaries For Business private course console.

How is Boundaries For Business different to other courses?

The Boundaries For Business program is different to a lot of other courses out there, simply because of its subject matter, but more importantly, it’s designed specifically for YOU, the health and fitness professional.

You’ll find a plethora of online programs teaching you how to attract your ideal customers, gain more social media followers, and learn about advanced anatomy.

But, very few courses teach you how to deal with difficult Personal Training clients, what to do when someone in your Pilates class wants a refund, and how to handle that client that oversteps the mark by constantly contacting you.

How long will it take for me to implement everything?

Like any online or virtual course, this really depends. Boundaries For Business is designed in such a way that you work through the content, at your own pace, “pick and mix” style.

So, you select the lessons you know you need help with, you implement the changes that work best for you, and then you return to other lessons when you feel ready for the next step.

How can I contact you if I have a question?

Email me info@clairemockridge.com with “Boundaries For Business” in the subject line, and I’ll do my best to answer your questions within 48 hours.

Are refunds available?

There are no refunds available for this course.

And ummm…just stating the obvious here, but this is a program all about boundaries itself, so I’m kind of hoping you’ll 100% respect me on my refund policy here.

That’s our first boundary that we’ve set together already. Pretty cool, right?

Are you ready to set some amazing boundaries of your own now though?!

Well, I look forward to welcoming you onboard Boundaries For Business.